Cape Town CBD Contact centre requires the services of an experience HR Generalist to manage the full
HR as a generalist
2 years experience in Contact Centre HR - full function (Recruitment / admin
g>IMPORTANT CONTACTS/LIAISES WIT
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Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery
through a variety of in and outbound customer contact channels. Responsible for staffing, budget management
standards. In addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections
motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders
departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
Reference: JHB009192-DN-1 Large company in Pretoria looking to fill this urgent role: Contract Hybrid (2/3 times at the office) ESSENTIAL SKILLS REQUIREMENTS: · In-depth Process Knowledge · Change Management · Excellent and articulate communicator · Ability to influence and engage with authority
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery
through a variety of in and outbound customer contact channels. Responsible for staffing, budget management
standards. In addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections
motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders
departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
ESSENTIAL SKILLS REQUIREMENTS:
platforms for real-time rendering of virtual sports and number games. Are you passionate about cutting-edge technology
CPT . Kindly send your updated cv and best contactable number to lucrecia.brooksswanitrecruitment.com
for you Apply attaching a detailed c.v. and contactable number.
for you Apply attaching a detailed c.v. and contactable number.
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