Customer Service Coordinator URGENTLY needed for a mining and cranes division based in Durban.
Responsibilities:
skills Strong Written English language skills Driver's license would be an advantageous COMPETENCIES: various service departments within Excellerate Services and Group level External – Customers / Prospective Prospective Customers / Evaluation Committees
skills Strong Written English language skills Driver's license would be an advantageous COMPETENCIES: various service departments within Excellerate Services and Group level External – Customers / Prospective Prospective Customers / Evaluation Committees
skills - Ability to multitask and complete accounts admin tasks when needed - Professional demeanor and appearance
skills - Ability to multitask and complete accounts admin tasks when needed - Professional demeanor and appearance
Reference: PTA007344-Shell-1 Customer Service Coordinator URGENTLY needed for a mining and cranes division Technical Advisors Handling of service requests. Arranging of service attendances Planning of engineer commissioning jobs in the area of the service station Assist Head of Customer Service with HR Planning Working according procedures and instructions Commercial control of Service contracts Operational planning and maintenance (weekly, monthly, annual, etc.), Asset control for Service department, including Asset count, Tool container
communication from various sites, technicians and drivers. Daily Tasks/Responsibilities: Monitor, trouble between the control room operators and Responders, drivers, managers and supervisors. Overseeing Vehicle tracking and liaise directly with all service providers to ensure optimal service is given at all times and problems
communication from various sites, technicians and drivers. Daily Tasks/Responsibilities: Monitor, trouble between the control room operators and Responders, drivers, managers and supervisors. Overseeing Vehicle tracking and liaise directly with all service providers to ensure optimal service is given at all times and problems
fund procedures essential. Own vehicle and valid driver license. Strong Mathematical skills & good Comply with HR Calendar deadlines related to HR admin functions only and ensure SMP files are updated various systems/processes to gather data (e.g. Long Service Awards, Retirement Schedule, Co-Morbidity Schedules Development Arrange training where required and ensure service providers are within approved BBBEE levels.