Durban North area is looking for a SaaS / MSP Customer Success Consultant to join their growing team in-office role. The SaaS / MSP Customer Success Consultant works closely with customers to understand and improve point of sale to contract renewal. As a SaaS / MSP Customer Success Consultant, it is your role to be the company and actively using products/services. Build customer loyalty to reduce churn and increase upsell opportunities experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build rapport
private entity that provides an excellent working environment with an excellent team of qualified individuals regular backups, and ensure data security. A confident individual with excellent IT Acumen that can work to install and configure software and hardware Excellent problem-solving and communication skills Experience
computer repair and technical issue resolution Excellent customer service and communication skills Able to
and values. Collaboration with teaching staff. Excellent time management and communication skills. Basic