or related coupled with 3-5 years experience in Support Desk Management or Software Consultant, and who ensuring SLA deliverables are met and exceeded for customers.
We are an IT company looking for a Technical Support Analyst for a client based in Johannesburg Start and proof of vaccination are mandatory Technical Support • Oracle, SQL Server • Web Methods • Web Services
to IT continuum. We are looking for a Technical Support Analyst to join the team on an initial 12 month
Reference: JHB000957-DS-5 Role: Snr Network Support Engineer (Level 3) Location: Illovo, Johannesburg ISP is looking for an experienced Snr Network Support Engineer to join their dynamic team. It is a busy resolution to completion. Technical Support: Provide expert-level technical support and troubleshooting assistance client sites and participation in after-hours support and on-call rotations as needed Qualifications:
Reference: JHB000967-DS-4 Role: Support Engineer (ISP - 1st Line) Location: Illovo, Johannesburg A well well know, leading ISP is looking for a dynamic Support Engineer- L1 to join their team. It is an exciting communication skills – MUST HAVE Previous network support experience within a Service Desk environment, ideally tools (e.g., Wireshark, Nagios, SolarWinds) VoIP support experience would be very beneficial but not a must
coupled with 2-5 years experience in managing customer success and key account management within a software developing future growth plans and services to customers.
unity. What you will be doing: Deliver technical support with efficiency, reliability, professionalism, adherence to service level agreements (SLAs). Provide support for hosted services, solutions, and associated open and effective communication throughout the support process to keep stakeholders informed. Embrace visit our website - www.parvana.co.uk Technical Support, SQL, PostgreSQL, Web Servers, Cloud Environments
business. ENVIRONMENT: A customer-centric & solutions-driven Software Support Technician is sought by Courier sector. You will be expected to support the customer base with any application based technical You will also be required to rationally isolate customer needs and be able to translate these into potential experience in a similar role including 1st Line Support, Customer Service, Call Centre experience, basic Linux DUTIES: Assist customers with technical software related queries / problems in first line support environment
closely with the Client Infrastructure team who supports the current and future growth requirements for growth for customer-facing systems together with the IT infrastructure team. Understand and support application Monitoring current network bandwidth fluctuations for customer and dealer-facing applications and reporting anomalies Perform end-user support for Dealers and problem resolution by: Respond to and support Dealers and Vendors Infrastructure Support Server Solutions Maintenance System Administration Troubleshooting and Support Technical
completion.