We have an exciting opportunity for a Support Engineer with one of our banking clients.
Requirements:
client based in Durban requires an IT Support Technician to support internal employees with the following:
Workstation (Laptop/Desktop) Support
Server support
Anti-Virus for all workstations Administration Support
Network Device Support Switches + Wi-Fi Access Points
Liaison and support with photo copiers
Workstation Support includes:
Microsoft 365 Management
Microsoft rosoft Teams & Zoom troubleshooting & support
Warranty Report generated monthly with EOL
and motivated Technical Support Intern to join our team. As a technical support intern, you will assist assist with providing support to our customers, troubleshooting technical issues, and learning about the latest industry trends. Job Responsibilities: • Respond to customer inquiries. • Assist with diagnosing and resolving resolving technical issues. • Document and track customer interactions and resolve issues. • Collaborate with with cross-functional teams to resolve customer issues. • Participate in training and development opportunities
Position: IT Support Technician
Location: Pretoria
Reporting
We are looking for a skilled IT Support Technician who prides themselves in ensuring that friendly service, making sure all staff have the tech support and assistance they need. Coupled with their passion services are always available.
Innovators? We are looking to hire a dynamic Support Engineer who will play a critical role and effective technical support to address customer needs and maintain customer satisfaction.
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What
Your expertise:<
Support Engineer to be a key part of their team. In this role, you'll support the Sales meet customer requirements and ensure all relevant technical information is obtained from customers.
brilliant Sales Support candidate for their offices. Responsibilities: Provide administrative support to the sales preparing quotes, and managing customer inquiries. Assist with customer account management, including equivalent experience). Previous experience in a sales support or sales administrative role, for manufacturers communication and interpersonal skills, with a customer-focused mindset. Proficiency in Microsoft Office
Responsibilities:
technical support role.
Key Responsibilities: