to train new trainees and develop the existing agent capabilities. Can confidently deliver required courses Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Keep
to train new trainees and develop the existing agent capabilities. Can confidently deliver required courses Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Keep
Daily IT technical desktop level support to the agents in the call centre Handing the daily IT Incidents
Mobile applications support queries escalated by agents. Relief Duties Acts as a backup in the absence
Mobile applications support queries escalated by agents. Relief Duties Acts as a backup in the absence
including: Warehousing, logistics, procurement, sales, marketing, finance, and customer service. This including warehousing, logistics, procurement, sales, marketing, finance, and customer service. - Ensure evaluation, and coaching. 4. Sales and Marketing: - Develop and execute sales and marketing strategies,
ICT organization. Working knowledge of management agents, redundancy concepts, and products within the supported
The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product departments within the business, including marketing, sales, compliance, and customer service You have experience
The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product departments within the business, including marketing, sales, compliance, and customer service You have experience
recommendations and solutions to clients. Assist in pre-sales activities, including preparing proposals, conducting Accelerator, Customer Service, Field Service, and Sales. Experience with configuring and customizing Microsoft