Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
proof of payments Updating interest shedules for call account holders - Interest calculations on loan provisional tax and be able to read and interpret sars statement of account Send invoices out and collect the finalization of month end stock Assisting with SARS queries Assisting auditors with year-end procedure
well as submitting tax returns and dealing with SARS queries. RESPONSIBILITIES: •Maintain accurate financial practice •Proficient in tax and experience with solving SARS queries •Proficiency in accounting software (Sage articles •Experience with SARS e-filing submissions and dealing with SARS queries •Clear Credit and Criminal
Pastel Partner – 2 years Pastel Payroll – 2 years SARS Efiling – 2 years Easyfile – 2 years Taxation : Pastel Partner – 2 years Pastel Payroll – 2 years SARS Efiling – 2 years Easyfile – 2 years Taxation :
Pastel Partner – 2 years Pastel Payroll – 2 years SARS Efiling – 2 years Easyfile – 2 years Taxation : Pastel Partner – 2 years Pastel Payroll – 2 years SARS Efiling – 2 years Easyfile – 2 years Taxation :
Partner – 2 years
Pastel Payroll – 2 years
SARS Efiling – 2 years
Easyfile – 2 years
Taxation
Pastel Partner – 2 years Pastel Payroll – 2 years SARS Efiling – 2 years Easyfile – 2 years Taxation :
compliance of the company. Ensure SBL compliance with SARS. Ensure adherence to loan obligations. Payroll Sign assistance with HR) and ensuring PAYE compliance with SARS. Assisting the Financial Manager with internal and