automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years
automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years
prioritising customer-centric solutions and aiming to set higher standards in service and societal impact balance and sustainability. How you'll role As a customer service agent at this scaling startup, you will play play a vital role in handling customer interactions and financial transactions. This position is ideal ideal for individuals adept at customer service, focusing on financial management, issue resolution, and development. You will be responsible for managing customer inquiries, handling disputes, and enhancing your
These include: queries from customers, assisting with complex service calls, technician support, queries ng>Skills:
optimize the customer success operations, driving efficiency and excellence in service delivery. Collaborate cross-functional teams to align operations with customer success initiatives and business objectives. Compliance alignment with cross-functional teams to drive customer success initiatives and achieve business objectives objectives. Process Improvement: Handling Customer Success platforms, identifying opportunities to streamline Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s
Objective:
Our client is looking for a Customer Care Coordinator for an automotive company who who will work closely with the Aftersales and Customer Care team to ensure the daily effectiveness of the candidate will assist the Customer Relations Manager in all areas of customer care elements and activities call centre activities - dealing with incoming customer complaints and queries.
prioritising customer-centric solutions and aiming to set higher standards in service and societal impact balance and sustainability. How you'll role As a customer support specialist at this scaling startup, you you will play a vital role in handling customer interactions and financial transactions. This position position is ideal for individuals adept at customer service, focusing on financial management, issue resolution development. You will be responsible for managing customer inquiries, handling disputes, and enhancing your
vehicle brand is currently looking for a Service Advisor to join their growing team.
Duties: