Effective management and oversight of customer service operations, including oversight of: Daily vehicle reports and tracking systems (Auto Manage) Ensure that customers' service files are up-to-date and readily in a similar role, with at least 3 of those at management level. Multi-brand workshop experience essential
Effective medication safety management Report 100% of inventory incidents and develop and implement remedial relevant actions quarterly together with Pharmacy Manager. Report 100% of pharmacy alerts and develop and trends analysis quarterly. Effective quality management systems Participate in the implementation and and compliance to company's Quality management systems. Ensure compliance with SAPC, DOH and company's professional standards. Achieve required customer service levels in theatre and wards. Implement customer
(including an effective line manager delivery model and effective change management) Analysing trends, metrics skills/WSP) Coach, guide and mentor managers and supervisors on HR / people management Partner with the line to minimum of a three-year Degree in Human Resources Management or a relevant HR qualification at NQF level 7
(including an effective line manager delivery model and effective change management) Analysing trends, metrics skills/WSP) Coach, guide and mentor managers and supervisors on HR / people management Partner with the line to minimum of a three-year Degree in Human Resources Management or a relevant HR qualification at NQF level 7
Evaluate, sign-off and portfolio manage business cases as well as post-implementation reviews. Act as interfaces with the Commercial departments. The Senior Manager is responsible for identifying areas of commercial acted on by the business functions. The Senior Manager will contribute ideas and advice to business discussions or more of experience in financial management. • Team management • Telecommunications experience preferable
Conduct quality checks on all completed repairs and services to ensure they meet manufacturer specifications procedures, ensuring compliance with all regulations. • Manage customer complaints and ensure their timely and satisfactory resolution. • Collaborate with the Service Manager on sales and marketing initiatives to boost Workshop Manager or Supervisor in a busy automotive workshop. • Proven leadership and team management skills of a team. • Time management and organizational skills. • Strong customer service orientation. • Valid
To manage the short- and long-term commercial business plan process of the company. To define and oversee project evaluation of the company. To continuously manage and review the commercial performance against the Minimum of 6 years' experience within financial management, preferably in Finance focused environment. Additionally operating at Senior manager level, preferably in a corporate environment, with experience managing a small team financial and business analysis Solid experience in management of financial information and reporting ICT industry
according to The IV Bar operational systems. Stock Management: • Doing accurate daily stock counts and alerting Exceptional customer service skills. • Sales acumen and the ability to promote our services. • Proficiency
business is well-coordinated and productive by managing its procedures and coaching its people. The area success. 5-10 years proven experience as Senior Manager / Head of Department in Operations or equivalent equivalent position 10 years experience in Customer Service with a BPO or Contact Centre environment Bachelor's functions and principles (e.g. Quality, Workforce Management, Supply Chain and Finance etc.) 5 years working
Azure Cloud Storae, as well as dynamic resource management frameworks (Apache Mesos, Kubernetes, Yarn) Proactive member in support of production Web applications, services and subscriptions processes. Unit Test Development