is seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading
PLEASE NOTE THIS IOSITION IS LIMITED TO CANDIDATES IN THE WESTERN CAPE Our client is a leading international Internet Service Provider that offers amazing career opportunities to energetic, dynamic individuals with a passion for IT. To apply you need the following: Grade 12 An MCSE or related qualif
Role: We are seeking a driven and experienced Service Desk Team Leader to lead and inspire our team in responsible for the smooth operation of the service desk, ensuring we meet all agreed-upon service level Provide strong leadership and direction to the service desk team, fostering a positive, collaborative, and performance, and manage their output along with KPIS Service Desk Operations: Oversee the efficient and accurate internal stakeholders and external vendors. Analyze service desk performance metrics and identify areas for improvement
of the day-to-day working relationship to the Service Desk and Support team as well as the CSM where one RELATIONSHIPS: Internal: Customer success managers Service desk Technical delivery teams, managers and senior
prompt, informed, and efficient service to library users at the circulation desk and Reserved Books section prescribed books. 2. General services and services at Circulation Desk : Register users. Issue, check in and
prompt, informed, and efficient service to library users at the circulation desk and Reserved Books section prescribed books. 2. General services and services at Circulation Desk : Register users. Issue, check in and