Percentage of completed projects that were subjected to a post-implementation review Percentage of projects that team to achieve results Proficient in - Customer Service Techniques Techniques for ensuring that full account and stated needs in the delivery of products and services. Proficient in - Working in Teams Techniques for and stated needs in the delivery of products and services. Expert in - Client Focus Identify and respond to current and future client needs; providing service excellence to internal and external clients Expert
company and role As a fast-growing IT company, servicing clients in the mining, manufacturing and retail organisation prides itself with customer focus and service delivery. If you are a hard worker and fast learner client's employment equity requirements, only South African citizens will be considered.
and lives the company values. Accountable for service delivery through own efforts. Collaborates effectively
the provision of a digitally enabled technology service as a group COE, drive business and transformation operate the various technology platforms and shared services, ensure Cyber and Information Security resilience integration of web-based services and practical use of APIs, REST and SOAP services. Understand conceptual between application touch-points such as directory services (ie LDAP), databases, load balancers and reverse-proxies
client's employment equity requirements, only South African citizens will be considered. Please include
Ware is seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading solutions, they are committed to delivering top-notch service to our clients. If you have a strong technical communication skills, and a passion for customer service, we want to hear from you. Apply now to be a part line IT support • Logging of all Incidents and Service request according to ITIL standards • Follow up
Our client is a leading international Internet Service Provider that offers amazing career opportunities
Role: We are seeking a driven and experienced Service Desk Team Leader to lead and inspire our team in smooth operation of the service desk, ensuring we meet all agreed-upon service level agreements (SLAs) (SLAs) and deliver a consistently high-quality service Team Leadership and Development: Provide strong leadership leadership and direction to the service desk team, fostering a positive, collaborative, and high-performing performance, and manage their output along with KPIS Service Desk Operations: Oversee the efficient and accurate
permanent and temporary recruitment services to the South African, European and UK marketplace. In addition consistent adherence to service level agreements (SLAs). Provide support for hosted services, solutions, and monitoring, optimisation, and management of hosted services and solutions with care and attention. Skillfully
we provide and the service we deliver it with. We believe that all South Africans can expect, and receive professional, world-class customer service. We offer exceptional telephone services to businesses. With our telephone telephone system in the cloud, we offer South African businesses the flexibility to work where and how colleagues and is the first point of contact for our South African customers. This can be by phone, chat or e-mail e-mail. We're looking for a customer service wizard with a love for troubleshooting tech issues. Think