availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll Ability to work shifts. Proven experience in an ISP Engineer or similar customer support role. Working knowledge
overtime
extremely customer focused and a good personality to work with the customer Will report directly to a company product range Hardware Support Will be required from time to time to do after hours support for the customers
Experience with VMware.
3. IT Qualification from a recognized institution.
The ideal candidate
matches your profile, we would be pleased to hear from you.
Job Type: Full-time
Experience:
experience translating requirements from the business team into actionable work items. Your strong interpersonal
be responsible for creating and managing reports from PowerBI, analyzing and extracting data, and building Microsoft Power Apps will be an advantage. Set up to work in a remote capacity. Duties: Develop and maintain
environments. This role offers the opportunity to work with cutting-edge cloud technologies and make meaningful you’re passionate about cloud computing and enjoy working in a vested environment, then why have you not recovery testing Assist customers in recovering from disasters if necessary Maintain accurate time logs
skills, with a keen eye for detail Experience in working with engineers to improve user experience (ex: align with project requirements Gather information from subject-matter experts to create procedure manuals opportunities with a proactive “can-do” attitude Work effectively in a lively environment, demonstrating as needed Display adaptability and resilience to work under pressure and extended hours when required
Companies Premises whenever required. Must be willing to work overtime when ever needed Liaise with External Client’s see external Clients advantage Must have gained working experience in Software development life cycle knowledge experience essential (SDLC) Must have min. 3-7 years Working experience gained in IT software and in Individual business requirements for identified gaps in current. Work closely with IT Software TechArchs in identify new software team members. Work closely with the External Client Product Owner. Work closely with software