small and medium business. Proactive calling of customers to build loyalty and improve affinity towards portfolio of allocated customers and ensure planned regular contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers. Meet and exceed set revenue targets by cross products and services in focus to the portfolio of customers. Ensure improvement of customers' experience Maximize relationship building opportunities with customers and improve the image of the segment our client
energy, fast paced program of work within the Customer Program.
The applicant would be responsible delivery of I&T Projects for the VAS (Value Added Services) Business Unit.
These projects are to deliver roadmap which includes Financial Services; Bill payments and Cellular Services
ROLE OUTPUT/CORE TASKS
delivery of large/complex IS project(s) within the IS Customer Programme
Responsible for building and business areas of accountability within the IS Customer Programme
Responsible for delivering to
solutions provider dedicated to delivering the utmost customer satisfaction across diverse sectors, including dynamic Shared Service Centre. Collaborate with a high-performing team to enhance customer experiences, cultivate customer accounts, and drive operational excellence. If you're enthusiastic about delivering delivering exceptional service, fostering improvements, and engaging with stakeholders, apply now for this exciting parameters of customer margin policies. Collaborate with the Sales Team and customers to ensure delivery
dynamic Shared Service Centre. Collaborate with a high-performing team to enhance customer experiences, cultivate customer accounts, and drive operational excellence. If you're enthusiastic about delivering delivering exceptional service, fostering improvements, and engaging with stakeholders, apply now for this exciting parameters of customer margin policies; Collaborate with the Sales Team and customers to ensure delivery excellence across all aspects; Coordinate with Customer Services to manage returns, replacement devices, and
our business is repeat business. ENVIRONMENT: A customer-centric & solutions-driven Software Support Courier sector. You will be expected to support the customer base with any application based technical difficulties You will also be required to rationally isolate customer needs and be able to translate these into potential a similar role including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands SQL/relational databases, knowledge of Terminal Services/RDP environments and experience with a ticket
cutting-edge technology to serve an enthusiastic customer base. They are currently in search of a First Engineer to play a pivotal role in aiding their customers with their product support inquiries, encompassing management. Applicants should possess exceptional customer service skills and practical experience in configuring these are always adhered to. Provide excellent customer service by developing and maintaining a habit of delivering courtesy and care. Provide 1st line user support to customers for tickets logged and assigned on their CRM Ticketing
business objectives and delivering exceptional customer services. Experience in directly delivering large IT IT transformation programs to customers Involvement in co-creating technical solutions, project implementation Experience in Banking, Financial Services and Insurance domain customers Experience working as a senior senior client/account management in a professional services/consulting organization to include managing an Experience in Banking, Financial Services and Insurance domain customers Experience in directly delivering
365 for Sales, Customer Service, Marketing, Portals Professional expierence in customizing Dynamics 365 RESPONSIBILITIES Analysis and optimization of customer processes Advice on a CRM vision and roadmap based to the client's business strategy Advising the customer on possible uses of Dynamics 365 and the Power Presentation of the technical requirements to the customer Link between the department and the project/development industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
365 for Sales, Customer Service, Marketing, Portals Professional expierence in customizing Dynamics 365 RESPONSIBILITIES Analysis and optimization of customer processes Advice on a CRM vision and roadmap based to the client's business strategy Advising the customer on possible uses of Dynamics 365 and the Power Presentation of the technical requirements to the customer Link between the department and the project/development industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal experience in insurance, sales & service, handling voice and queries, customer escalations etc. with excellent industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our