Respond and resolve support calls at customer's sites Responsible for calls via remote connection. Remote
within the team. 99% of calls required to be answered. 95% adherence to Call SLA criteria. 95% attained
support. Interaction with clients through meetings, calls, and emails. Handling Tickets and Tasks with the Executing analysis and resolution of Production Support calls. Raising Change Requests (CRs) and writing Functional
email your cv to pcalvinnetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2
/>· Interaction with clients through meetings, calls and emails
· Responsible for troubleshooting
to clients
This exciting opportunity calls for a person who will be responsible for the software
email your CV to rndounetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2
email your CV to pcalvinnetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2
ware/ Application Support (Sales/Service)
Call logging Â
General Administration   Â