- beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
Answer, screen, and transfer all incoming phone calls Take and relay messages all messages and queries copiers, scanners, faxes, appointment scheduling, and call forwarding systems Excellent verbal and written
Desk Management: Greet visitors, answer incoming calls, and provide assistance or direction as needed. responsibilities, the Administrator/Receptionist may be called upon to perform various ad-hoc duties to support
Desk Management: Greet visitors, answer incoming calls, and provide assistance or direction as needed. responsibilities, the Administrator/Receptionist may be called upon to perform various ad-hoc duties to support
schedules, meetings etc.
Attend to phone calls and emails
Collation of information from Heads
Handle incoming and outgoing mail, emails, and phone calls - Provide exceptional customer service - Perform
passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper.
passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper.
develop staff
excellent typing skills Answering and screening of Calls Receptionist duties Own Transport Valid Driver's