planning and execution. Oversee credit, refunds, complaints, returns, and non-conformance reports (NCRs) warranties, and construction processes. Manage complaint procedures effectively. Understanding Market and and adept at handling customer inquiries and complaints Previous experience in a fast-paced service environment
planning and execution. Oversee credit, refunds, complaints, returns, and non-conformance reports (NCRs) warranties, and construction processes. Manage complaint procedures effectively. Understanding Market and and adept at handling customer inquiries and complaints Previous experience in a fast-paced service environment
Interact with internal personnel to resolve customer complaints and questions.
• Grow market share and revenue
Market Action Plans, forecasting, quotations, complaint handling and management of territory expenses
Expedite the resolution of customer problems and complaints to maximise satisfaction. Achieve agreed upon
call of high quality
ensure timely delivery.
merchandising
with the established procedures Refer all client complaints received telephonically to the appropriate manager
with the established procedures Refer all client complaints received telephonically to the appropriate manager