operations of the Lodge to ensure exceptional service delivery.
ate will be required to:
cash up reconciliation; stock management; staff training and management; customer relations; ability to experience. They ensure a warm welcome, efficient service, and address any concerns promptly, fostering a ensuring efficient seating, order taking, and service delivery. They also proactively identify and address and other front-of-house staff. They provide training, guidance, and support, fostering a positive work ensuring team members deliver exceptional customer service. · Scheduling and Communication: They are responsible
& Beverage service operations
lodge, including dining outlets, bars, and room service.
kitchen, ensuring the highest quality of food and service. This role involves menu planning, inventory management efficient operations.
Financial Management:
changing challenges. With a passion for exceptional service whilst maintaining a high degree of operational up/schedule training on challenging feedback Communicate occupancy changes to all departments Training on Front including e-mail and internet. Process excellence and service delivery Sustainable quality and attention to detail
changing challenges. With a passion for exceptional service whilst maintaining a high degree of operational up/schedule training on challenging feedback Communicate occupancy changes to all departments Training on Front including e-mail and internet. Process excellence and service delivery Sustainable quality and attention to detail
management of the unit to provide great quality Food service. The incumbent needs to be flexible in terms of and Environmental policies Manage the catering service facility optimally in order to surpass client and adequately trained and adhere to Empact and client processes and procedures Manage and monitor service level agreements and continuously strive to improve service offering Empact Group is committed to Employment
operations of the spa, ensuring smooth and efficient service delivery. Manage and supervise spa staff, including personnel. Conduct staff training and development to maintain high standards of service. Ensure compliance implement marketing strategies to promote spa services and products. Manage budgets, financial records and booking systems. In-depth knowledge of spa services, treatments, and products. Strong organizational