Responsibilities: Supervise and train housekeeping staff to ensure consistent quality of service. Develop and implement address guest feedback regarding housekeeping services. Conduct regular inspections to ensure cleanliness regulations and standards. Create and implement training programs to continuously improve housekeeping pressure and manage multiple priorities. Customer service-oriented mindset with a focus on guest satisfaction
Bidvest Catering Services has a proven track record throughout South Africa – consistently delivering administration is compiled and submitted to assigned HR Coordinator by stipulated deadlines. Clients enquiries is monitored and reviewed at stipulated times Training or development needs of direct reports are identified hygienic condition Food production is ready for service times Frozen food is stored and/or thawed correctly
Bidvest Catering Services has a proven track record throughout South Africa – consistently delivering administration is compiled and submitted to assigned HR Coordinator by stipulated deadlines. Clients enquiries is monitored and reviewed at stipulated times Training or development needs of direct reports are identified hygienic condition Food production is ready for service times Frozen food is stored and/or thawed correctly
all aspects of lodge operations, including guest services, housekeeping, maintenance, and F&B.
essential. Experience required: Experience in the service industry especially in dealing with guests and management or supervisory positions Specialized training in managing human resources, preferred Main duties: lodge and brand are taken to the next level of service standards Overall Responsibility for budget creation strategy for staff welfare, health and safety and training. Ensure the plan is implemented and managed throughout annual and monthly training plans for all departments and structure external training and exchanges with
Drive customer excellence, facilities management, HR management, financial management, Informational management management Communication with external parties eg. service providers, customers etc. Work closely with the
The senior sous chef provides a service to the kitchen department. The senior sous chef is fully responsible following key result areas:
- Supervision and training of the kitchen staff in line with the company use of firefighting equipment.
- First Aid Training.
- The ability to deal with constructive
Description The senior sous chef provides a service to the kitchen department. The senior sous chef is following key result areas: - Supervision and training of the kitchen staff in line with the company the use of firefighting equipment. - First Aid Training. - The ability to deal with constructive criticism
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Duties:
Train and motivate and manage all restaurant staff.
Manage the entire service operation of the restaurant.
Create and maintain
smooth operation of the front office and guest services at the resort. Overall, as a resort front office responsibilities, and maintain high standards of service will contribute significantly to the success of and check-out procedures, reservations, guest services, and room assignments.
Supervising and training receptionists, porters, and drivers to ensure they provide excellent customer service to employee morale
Training and Development: Conduct training sessions for front office