automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network.
needs of the team.
automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network.
well-established Packaging company has a vacancy for a Customer Service Representative . Purpose of the Role: will serve the purpose of a liaison between a customer and the relevant internal departments within Packaging efficiently to customer orders and queries in order to maintain high levels of customer satisfaction. Role: Customer Service Representative Location: Westmead, Pinetown Durban SA Industry: Packaging / Manufacturing 2-3 years relevant experience, preferably with a Customer Service/Internal Sales background. Packaging industry
will be responsible for shaping and executing the customer experience strategy, ensuring seamless interactions
service excellence, and acting as the voice of the customer in all decision-making processes.
supplier requires a Customer Service Coordinator for the KZN branch. Matric and 5 years customer service working Team Leader, the Customer Service staff and Sales team You will attend to customer service requirements requirements, customer queries and complaints Arrange and co-ordinate service attendances for equipment servicing repairs to vehicles, vehicle branding, etc Assisting Customer Service Administrator in compiling supporting services/customers support Planning of engineer/apprentice pool Asset control for Customer Service department
supplier requires a Customer Service Coordinator for the KZN branch. Matric and 5 years customer service working Team Leader, the Customer Service staff and Sales team You will attend to customer service requirements requirements, customer queries and complaints Arrange and co-ordinate service attendances for equipment servicing repairs to vehicles, vehicle branding, etc Assisting Customer Service Administrator in compiling supporting services/customers support Planning of engineer/apprentice pool Asset control for Customer Service department
Objective:
Our client is looking for a Customer Care Coordinator for an automotive company who who will work closely with the Aftersales and Customer Care team to ensure the daily effectiveness of the candidate will assist the Customer Relations Manager in all areas of customer care elements and activities call centre activities - dealing with incoming customer complaints and queries.
Matric and 5 years customer service working experience is required
Word, Excel and Powerpoint skills
Team Leader, the Customer Service staff and Sales team
You will attend to customer service requirements
requirements, customer queries and complaints
Arrange and co-ordinate service attendances for equipment
vehicles, vehicle branding, etc
Assisting Customer Service Administrator in compiling supporting
services/customers support
Planning of engineer/apprentice pool
Asset control for Customer Service
primary responsibility will be to ensure that all customer queries are dealt with in an efficient manner
Parcel Perfect.
2 - 3 years' previous customer service experience in a similar role in the l
up on outstanding quotes.
Monitor/update customers on special shipments. Know truck arrival times
non-account clients.
Run delivery reports by customer as and when required by management.
Assist