suitably qualified and experienced internal customer service representative to join their team in Pinetown for the following: Delivering sales in line with customer budgets and forecasts – OTIF defective free delivery as well as managing the recollect and supply of customer IBC packaging requirements. Must have a relevant At least 4 years' experience in an internal/customer service role is required. Packaging expereince would
purpose of the Customer Service Representative role is to create the highest level of customer experience for a defined group of customers, to promote growth, profitability and customer performance targets. To To follow-up customer orders, receive, process and reply to all types of customer requests - and questions OEC system, mail or similar, regarding parts and services sold by the company in South Africa. Main subject follow up specified list of Premier customers or to serve Select customers on “first come – first served”
between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the “scripts” when handling different topics. Identify customers' needs, clarify information, research every issue
between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the “scripts” when handling different topics. Identify customers' needs, clarify information, research every issue
optimize the customer success operations, driving efficiency and excellence in service delivery. Collaborate cross-functional teams to align operations with customer success initiatives and business objectives. Compliance alignment with cross-functional teams to drive customer success initiatives and achieve business objectives objectives. Process Improvement: Handling Customer Success platforms, identifying opportunities to streamline Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s
will be responsible for shaping and executing the customer experience strategy, ensuring seamless interactions
fostering a service culture, driving service excellence, and acting as the voice of the customer in all decision-making
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Objective:
Our client is looking for a Customer Care Coordinator for an automotive company who who will work closely with the Aftersales and Customer Care team to ensure the daily effectiveness of the candidate will assist the Customer Relations Manager in all areas of customer care elements and activities call centre activities - dealing with incoming customer complaints and queries.
actively seeking a passionate and experienced Customer Support Specialist who is eager to ensure an exceptional of a Customer Support Agent for BetBus, your primary duty involves delivering exceptional service to our our customers. You will work closely with your team to consistently ensure the highest service standards standards. Responsibilities: Address customer queries and problems across various channels, providing efficient efficient and effective solutions. Update customer account/details with necessary information when needed
prioritising customer-centric solutions and aiming to set higher standards in service and societal impact balance and sustainability. How you'll role As a customer support specialist at this scaling startup, you you will play a vital role in handling customer interactions and financial transactions. This position position is ideal for individuals adept at customer service, focusing on financial management, issue resolution development. You will be responsible for managing customer inquiries, handling disputes, and enhancing your
Responsibilities