the candidate will assist the Customer Relations Manager in all areas of customer care elements and activities assistance with any additional tasks requested by Management.
Requirements:<
administrative tasks including filing, reconciliation, managing consignment stock, and responding to emails.
system
liaison - telephone and email Providing feedback to management Must have an excellent command of the English
Duties and responsibilities
Manage a portfolio of existing clients and accounts
the specifics of the project requirements
and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Progressively advance personal
informed decision-making and process optimization. Managing incoming faxes, ensuring proper organization before
informed decision-making and process optimization. Managing incoming faxes, ensuring proper organization before
to escalate customer problems Ability to keep manager informed when needed but takes initiative to expedite