Experience as a data capturer or similar role is your ticket in. - Be a wizard with computer software and databases
Experience as a data capturer or similar role is your ticket in. - Be a wizard with computer software and databases
resolving, and closing operational and maintenance tickets within SLA's. Development debugging Interact with
to manage code releases and work on issues and tickets.
Reporting and Doc
infrastructure monitoring and reporting.
infrastructure monitoring and reporting.
to manage code releases and work on issues and tickets. Reporting and Documentation: Draft reports and
helpdesk staff and other delivery teams to solve tickets Conduct site visits where necessary and solve problems implementation and follow up on all outstanding tickets If necessary due to poor performance, conduct lab
closing of Production Support tickets (Incidents & Problems tickets) within defined SLA's (Service
helpdesk staff and other delivery teams to solve tickets Conduct site visits where necessary and solve problems implementation and follow up on all outstanding tickets If necessary due to poor performance, conduct lab