the financial services sector with a well-established footprint, requires the services of highly skilled and document the Customer Requirements through a thorough analysis of the customer vision, strategy, process document, validate, and translate the Customer Requirements into the Product Requirement Specification verify alignment with the Product Requirements and Customer Requirements.
continuous customer feedback throughout the order/enquiry process and be the liaison between customers and internal internal structures.of customer orders and enquiries efficiently by ensuring that correct products are
disciplines Oracle, SQL Server Web Methods Web Services Automation / Scheduling tools / frameworks SOA Knowledge F5 SQL Server Integration Services SQL Server Reporting Services ESB and Cloud Computing Microsoft (CSF, CCF,CRM etc) Working knowledge of API-based services (e.g. REST, SOAP) Understanding of basic integration to customers and internal business functions Provide second line support service to NOC, Service Desk Business Desk MAH Resolve incidents, problems, service requests and change requests in line with business
disciplines Oracle, SQL Server Web Methods Web Services Automation / Scheduling tools / frameworks SOA Knowledge F5 SQL Server Integration Services SQL Server Reporting Services ESB and Cloud Computing Microsoft (CSF, CCF,CRM etc) Working knowledge of API-based services (e.g. REST, SOAP) Understanding of basic integration to customers and internal business functions Provide second line support service to NOC, Service Desk Business Desk MAH Resolve incidents, problems, service requests and change requests in line with business
devices and supplies, this company seeks to grow its customer base within public and private hospitals and healthcare through regular communication and unparalleled customer service. Build and maintain strong relations other other important stakeholders, including customers, payers, government, and employees in representing our appointments with existing and potential customers. Train customers on the full range of products offered relevant to increasing product sales and excellent customer relations. Ensure timely deliveries of orders
devices and supplies, this company seeks to grow its customer base within public and private hospitals and healthcare through regular communication and unparalleled customer service. Build and maintain strong relations other other important stakeholders, including customers, payers, government, and employees in representing our appointments with existing and potential customers. Train customers on the full range of products offered relevant to increasing product sales and excellent customer relations. Ensure timely deliveries of orders
include:
Promote the companys products/services addressing or predicting clients objectives
gain and customer satisfaction
Conduct research to identify new markets and customer needs
and designs, driving revenue growth, enhancing customer acquisition, increasing profitability, and managing Support: Provide ongoing support to existing customers for technical inquiries, product selection, and Collaborate with Technical and Customer Field Support departments to resolve customer issues efficiently. Market Market Intelligence: Collect and analyze data on customer preferences and competitor activity. CRM Management: accessibility. Order Management: Coordinate with Customer Service to streamline order processing and delivery
and designs, driving revenue growth, enhancing customer acquisition, increasing profitability, and managing Support: Provide ongoing support to existing customers for technical inquiries, product selection, and Collaborate with Technical and Customer Field Support departments to resolve customer issues efficiently. Market Market Intelligence: Collect and analyze data on customer preferences and competitor activity. CRM Management: accessibility. Order Management: Coordinate with Customer Service to streamline order processing and delivery
demonstrating flexibility in managing tasks. Customer Service Basics: Role may involve interactions with with clients or stakeholders, requiring basic customer service principles. Ethical Standards: Understanding