motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets improve agent performance, and managing escalated customer inquiries. The ideal candidate will have strong and a passion for delivering exceptional customer service.
Responsibilities:
Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of unparalleled customer support that leaves a lasting impression? Look no further Our team of dedicated call center professionals with extensive knowledge of our products/services, ensuring accurate and insightful assistance for inquiries. ✅ Empathy: We understand that every customer is unique, which is why we approach each interaction times for customers. ✅ 24/7 Support: Whether it's day or night, weekends, or holidays, our call center operates
Call Centre Manager post available in Cape Town for a 50 Seater in the Collections industry
3 years Call Centre Management / Supervisory exp essential
Exp
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify Provide product and service information to customers Matric Must have Call centre experience – at least
seeking virtual sales agents within the financial services sector Please note that this is a full-time work telemarketing (outbound) experience within a Contact Centre environment is a pre requisite ➢ Experience with Excel) ➢ Excellent telephone etiquette and customer services ➢ Detailed Orientated ➢ Discipline to work Windows 10 ➢ 32 gig hard drive The post Sales call centre representative appeared first on freerecruit
A position in the National Call Centre for an established company in Somerset West has become available to existing customers Capturing and processing of invoices Maintain minimum required service levels to to customers Grow and expand the current customer base Keep customer database up to date Follow up all all queries with field staff and customers on a day to day basis Process stock returns Assist with management management of credit limits Process customer claims Grade 12 Previous Pastel Evolution experience essential
A position in the National Call Centre for an established company in Somerset West has become available to existing customers Capturing and processing of invoices Maintain minimum required service levels to to customers Grow and expand the current customer base Keep customer database up to date Follow up all all queries with field staff and customers on a day to day basis Process stock returns Assist with management management of credit limits Process customer claims Grade 12 Previous Pastel Evolution experience essential
Sales Orders
Cape Town division. We require your professional customer interaction skills, strong attention to detail organise job cards, arranging shipping and manage customer orders to deadline requirements. REQUIREMENTS Answer customer calls, build good relationships and assist with queries Process all incoming customer sales sales orders, customer invoices and credit notes Co-ordinate with customers regarding sales orders and collection or shipment of customer orders Co-ordinate with finance to ensure customers are loaded correctly
procedures as and when required;