qualified Motor Vehicle Technician to join their busy Service Department. This position requires a qualified and repairs on vehicles scheduled for dealership service, ensuring they are returned to optimal condition escalate any service-related issues to management for swift resolution and to uphold customer satisfaction assisting with customer check-ins, and conducting follow-ups to deliver exceptional service. Thoroughly Thoroughly document service and repair details on job cards, ensuring accuracy. Proactively plan and order parts
continuous improvement initiatives that strengthen the customer relationship to enable the success of future longevity portfolio, such as technical services (M&E, building fabric etc), soft services (hygiene, pest control and soft services in accordance with SLA's Review all SLA's entered into with eternal service providers Develop effective customer focussed and proactive relationships at all levels in the customer chain Responsible new / future services Develop tender documents at a consistently high standard Customer, Community and
industry.
As the primary contact for our customers and internal parties, you will play a crucial seamless contract execution, planning, and customer service. Your attention to detail, excellent communication Microsoft Excel will be key in delivering top-notch customer experiences.
Enjoy competitive compensation exceptional customer service. Apply now and contribute to our mission of delivering top-quality services to our our valued customers.
the industry. As the primary contact for our customers and internal parties, you will play a crucial seamless contract execution, planning, and customer service. Your attention to detail, excellent communication Microsoft Excel will be key in delivering top-notch customer experiences. Enjoy competitive compensation, a exceptional customer service. Apply now and contribute to our mission of delivering top-quality services to our our valued customers. We offer Medical Aid Contribution, Provident Fund Contribution, Annual Bonuses
inventory management.
hands on and well organized with a high level of customer interaction and liaison. Leading the team to create create a brilliant experience where our customers feel delighted, surprised and excited, where employees building new customer relationships. Manage day to day operations ( stock, staff, sales, service) and financial
hands on and well organized with a high level of customer interaction and liaison. Leading the team to create create a brilliant experience where our customers feel delighted, surprised and excited, where employees building new customer relationships. Manage day to day operations ( stock, staff, sales, service) and financial
and distribution of goods
Customer and Personal Service
Knowledge of
processes for providing customer and personal services
Includes customer needs assessment, meeting
meeting quality standards for services, and evaluation of customer satisfaction
Sensory Evaluation
specific processes, practices and standards to handle customer complaints
Processes and Practices
Customer Complaints, Document management, and Systems
comprehensive brand strategy that aligns with customer journeys across all touch points. Your role will go-to-market strategies for new markets and diverse customer segments. You will oversee targeted marketing will foster a customer-centric culture within your team, ensuring alignment with the customer journey at strategies tailored to new markets and diverse customer segments Oversee marketing campaigns targeted Foster a customer-centric culture within the marketing team, ensuring alignment with the customer journey