Capacity forecasting. Meet customer service delivery targets and KPIs. Manage customer expectations. Damage tracking of vehicles. Manage monthly billing of customers. Understand and maintain the company's SOPs. Reporting daily / monthly meetings. Understand and maintain customer SOPs and SLAs Qualification and Skills: Bachelor
Capacity forecasting. Meet customer service delivery targets and KPIs. Manage customer expectations. Damage tracking of vehicles. Manage monthly billing of customers. Understand and maintain the company's SOPs. Reporting daily / monthly meetings. Understand and maintain customer SOPs and SLAs Qualification and Skills: Bachelor
and completing various milestones in our Customer Services Department for 12 months in order to equip in-field experiences with the sales team and their customers. After thorough successful assessment and testing requirements: Have completed their degree Community service will be an advantage Have a passion for working
and completing various milestones in our Customer Services Department for 12 months in order to equip in-field experiences with the sales team and their customers. After thorough successful assessment and testing requirements: Have completed their degree Community service will be an advantage Have a passion for working
JHB001907-JS-1 We are seeking a dedicated and enthusiastic Service Runner / Support Intern to join our client's team and accurate processing. Coordinate with courier services and internal teams to manage parcel flow efficiently dispatching and receiving of customer tools from the reception area. Ensure customer tools are handled with
business partners, ensuring that products and services meet their needs, by resolving technical issues valid driver's license and be willing to travel to customer sites (40% of time) The successful candidate will support to customers via phone, email, online, or in-person meetings. Responding promptly to customer inquiries to ensure customer satisfaction. Conducting product training and demonstrations for customers. Maintaining Maintaining accurate records of customer interactions, inquiries, and feedback. Troubleshooting technical issues
operations through efficient and responsive Service Desk and Service Delivery Management teams, be accountable functional strategy and service management performance in line with service level agreements (SLAs). Also need to have looked after large service desks and service delivery managers as apart of their portfolio methodologies (Advantageous) Microsoft Office Suite Customer Service Team Leadership Business Analysis Good written implementation within own area Vendor management Customer management Business partner relationship management
or certification in Analytics from a reputable service provider Experience: Minimum of 3 years data analyst attitudes): Visual Studio Code Power BI Desktop and Services Excel Good knowledge of Microsoft 365 (Especially Attention to detail Financial acumen Problem solving Service oriented Reporting Job Description: Contributing and using trends to forecast business trends and customer behavior patterns. Presenting technical reports or certification in Analytics from a reputable service provider Experience: Minimum of 3 years data analyst
relationships & trust with customers in order to sell & support customers fully. This person will learn finding new business – growing the customer base, as well as servicing existing clients on a continual basis
relationships & trust with customers in order to sell & support customers fully. This person will learn finding new business – growing the customer base, as well as servicing existing clients on a continual basis