preparation and post Go-live support
- Handling Tickets and Tasks within defined SLAs
- Troubleshooting
and update computer schedule as well as logging tickets for any internal computer equipment/software issues
and update computer schedule as well as logging tickets for any internal computer equipment/software issues
and Kafka environment Following up on incident tickets to make long term improvement The team operates
Go-live support.
- Operations experience (ticket handling, problem, incident management)
-
challenges for clients in the form of assigned support tickets, service requests or projects, Install, implement
of the Payments Platforms. Responding to SNOW tickets – Ownership of the incident until resolved. Working
of the Payments Platforms. Responding to SNOW tickets – Ownership of the incident until resolved. Working
Promote the Vacation Club and Ownership - Train sales agents/bookers on effectively promoting the benefits and rates, and flexible vacation options. Provide sales agents/bookers with marketing materials, including brochures
Promote the Vacation Club and Ownership - Train sales agents/bookers on effectively promoting the benefits and rates, and flexible vacation options. Provide sales agents/bookers with marketing materials, including brochures