are supplied with detailed feedback Responds to customer inquiries by understanding inquiry; reviewing information; assembling and forwarding information; verifying customer's understanding of information to inbound contact from customers professionally and responding to customer inquiries, service requests requests and complaints Providing customers with the organisation's services and product information when Processing administrative requests raised by customers Rooting inbound client contacts to the appropriate
are supplied with detailed feedback Responds to customer inquiries by understanding inquiry; reviewing information; assembling and forwarding information; verifying customer's understanding of information to inbound contact from customers professionally and responding to customer inquiries, service requests requests and complaints Providing customers with the organisation's services and product information when Processing administrative requests raised by customers Rooting inbound client contacts to the appropriate
securing orders from existing and prospective customers through a relationship-based approach - Assisting the accounts of existing customers through excellent relationships and a clear sense of goals and priorities targeting new customers and expanding market share. Develop and maintain existing customer base and maintain quotations, process orders and address enquiries from customers. Be pro-active, liaise with internal stakeholders
securing orders from existing and prospective customers through a relationship-based approach - Assisting the accounts of existing customers through excellent relationships and a clear sense of goals and priorities targeting new customers and expanding market share. Develop and maintain existing customer base and maintain quotations, process orders and address enquiries from customers. Be pro-active, liaise with internal stakeholders
responsibility include: Financial Claims administration Customer management Quality and performance standards Requirements ITAC or Customs. Submit claims to clients for signature and submit signed claims to ITAC or customs. Submit through to issue of PRC or payment or refund. Customer Management Communicate regularly with clients take-on process (new clients) Liaise with Freight forwarders to educate on document requirements.
responsibility include: Financial Claims administration Customer management Quality and performance standards Requirements ITAC or Customs. Submit claims to clients for signature and submit signed claims to ITAC or customs. Submit through to issue of PRC or payment or refund. Customer Management Communicate regularly with clients take-on process (new clients) Liaise with Freight forwarders to educate on document requirements.
and accommodation Lump sum journal detail to be forwarded to the accountant Invoicing to be complete by Operations Team, including sales orders (for prepaid customers) Any adhoc requests from Management Operations
accommodation
(minimum code 8) Previous Operations, Sales and Customer service experience Computer literate A geographical all matters relating to relocation Experience in customs clearance procedures and shipments Duties Prepare Prepare export documentation to present to the clearing agent Calculate quotations for outbound shipments Internal as well as external Sales viewing costing Customer service and correspondence Weekly follow ups Opening