closing of Production Support tickets (Incidents & Problems tickets) within defined SLA's (Service
where needed as well as credit notes.
Qualifications:
duties include preparing financial statements, examining and analysing the company's accounts, and ensuring
duties include preparing financial statements, examining and analysing the company's accounts, and ensuring
administrators, and external accreditors. Skill in examining and re-engineering operations and procedures,
administrators, and external accreditors. Skill in examining and re-engineering operations and procedures,
travel arrangements
resolving and closing Operational and Maintenance tickets within defined SLAs (Service Level Agreements)
clients through meetings, calls, and emails Handling Tickets and Tasks with the responsibility for closing the