Purpose
Coordinate customer activities within the applicable portfolio in an efficient and cost
focusing on customer satisfaction.
Key Performance Areas:
• Customer Service Coordination
customers, and company supply chain to fill all internal and external customer orders applicable
distribution of all customer orders placed & follow up on any back orders.
o Generate customer quotes, sales
invoices and credit notes.
o Handling of customer queries and complaints, should they arise with
As a customer service consultant, you will be acting as the front line of support for customers for both and in store and ensure customers are satisfied with the products, services, and features. Reception: filing, photocopying, transcribing, and faxing. Customer Service: Maintaining a positive, empathetic, and professional professional attitude toward customers at all times Responding promptly to customer inquiries Meeting daily to queries and complaints Communicating with customers through various channels, managing both emails
programs (e.g. MS Teams, Zoom etc.).
Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining
Customer Service Coordinator URGENTLY needed for a mining and cranes division based in Durban.
Chemical Industry is currently looking to employ Customer Service Administrator based in Port Elizabeth. A wonderful virtual programs (e.g. MS Teams, Zoom etc.). Customer Service. Stock Management (Basic - to prevent wastages) Distribution and Logistics skills. Competencies: Customer Service Orientated. Accuracy / Attention to detail limited to: Customer Service Coordination: Direct liaison between the sales force, customers, and company supply chain to fill all internal and external customer orders applicable to your region / area. Receiving
Learner ship opportunity for Generic Management/Generic Management L5
Requirements:
is seeking a Customer Service Administrator in Port Elizabeth. Purpose: Coordinate customer activities effective manner focusing on customer satisfaction. Duties: Customer Service Coordination Direct liaison sales force, customers, and company supply chain to fill all internal and external customer orders applicable distribution of all customer orders placed & following up on any back orders. Generate customer quotes, sales orders, tax invoices, and credit notes. Handling of customer queries and complaints, should they arise with
Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining
Performance Areas:
Customer Service Coordination