and addressing complaints. Answering phone calls and calling customers and vendors to follow up on appointments and deliveries. Answer and direct incoming phone calls. Perform data entry and maintain accurate records
endpoint security solutions, PKI, Security Operations Centre tasks and vulnerability assessments Responsibilities: assessments and assist with managed Security Operations Centre tasks Proactively conducts analyses and investigation
endpoint security solutions, PKI, Security Operations Centre tasks and vulnerability assessments Responsibilities: assessments and assist with managed Security Operations Centre tasks Proactively conducts analyses and investigation
escalation of any issues and calls. Ensure prompt feedback to all calls assigned and do follow ups with function – logging and maintaining all support calls Matric CompTia A Essential CompTia N or IT Diploma
in relation to primary focus area
inquiries submitted and requested through email and/or calls
practical level, this role involves: • Researching quality leads/potential clients using internal processes background with all subjects passed advantageous • Cold-calling, sales experience or general work experience beneficial
relationships by organising daily work schedule to call on existing and potential customers.
Templates - Support Go-Live Preparations - Assure Quality of Design Qualifications/Experience Required : Interaction: - Engage with clients through meetings, calls, and emails. - Issue Handling: - Handle tickets through configuration, and resolve production support calls. - Change Management: - Raise Change Requests (CR's)
approval from sender and assign to departmental cost centre or personal costs as may be the case Reconcile facilitate allocation of costs to specific cost centre, scan and send to Finance to be captured on payment that there is a control for the applicable cost centre and update the log which must be submitted to Finance