training sales employees, holding regular conference calls, reviewing team member expense reports, coaching
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior sales
OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
Reference: JHB001523-MS-1 Job Title: GENERAL MANAGER: QUALITY ASSURANCE Reports to: Chief Executive Officer Subordinates: Main purpose of the job: Responsible for leading quality assurance of the company's learning programmes development. Develop and implement learning programmes. Quality assures and certification of industry learning Ensure knowledge transfer and capacity building of Quality Assurance staff. Manage the performance of staff
to identify the problems and issues regarding quality of the products and also has to make recommendation Knowledge of FSSC 22000, GMP requirements and Quality Management Systems. Must be proactive, have good
company is looking for a Software Quality Analyst. As a software quality analyst you will create, review
JHB000086-A-1 JOB PURPOSE: Develop, implement and validate quality standards, processes and procedures within the in Quality Management or a related qualification at an NQF 7 level/A National Diploma in Quality Management qualification at an NQF 6 level 2 years Quality Management or Quality Assurance and/or Business Process Redesign RESPONSIBILITIES: MAINTAIN THE ORGANISATION'S QUALITY MANAGEMENT SYSTEM (QMS) Develop and maintain QMS latest audit information. MONITOR COMPLIANCE WITH QUALITY STANDARDS To audit the business unit's conformance
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric clients in line with Clientele brand and task quality standards; Customer centric engagement with clients;