Field Support Engineer X2

Sandton

 Negotiable

you’ll do:

• Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
• Asset input average contractual SLA requirements
• All calls which can be resolved remotely is redirected back team.
• Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
• Call Ageing - Ensure

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Service Controller

Johannesburg

 10 000 Monthly

Service Calls
Log incoming service calls with all required information (date, />Verify if machine logged is on SLA.
Ensure that calls being dispatched are made in a manner where our />Ensure that call backs are dispatched first thing the next morning.
Ensure that when calls are logged that all information is documented (date, time, call number, repairs done, meter readings, etc.) timeously numbers.
Communicate with clients on status of call / awaiting spares etc.
Organize and order parts

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Project Sales Engineer

Johannesburg

transport and be willing to

CALLING ON AND SERVICING EXISTING CLIENT BASE

• Planning and making sales
• Completing and submitting call plans and
• Prepare and submit quotes to
• Prepare and making sales
• Completing and submitting call plans and
• Prepare and submit quotes to
• Prepare to
• Prepare and present sales
• Cold calling to identify and secure new

CONTRIBUTION

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Sales And Market Development Manager

Johannesburg

 60000 Monthly

data is consistently updated including rep call adherence, call frequency and strike rate information is

Receptionist NEW

Johannesburg

 10000 Monthly

include

• Reception - answer calls and screen calls.
• Welcome visitors
• Handle

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Jhb - Northern Suburbs

 Flair Talent Management Ltd

North Johannesburg

Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the

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Sales Development Representative Randburg

 Real Promotions

Randburg

our dyamic team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located located in Randburg (Johannesburg). The Call Center Agent will be responsible for providing excellent customer Organizational and multitasking abilities Experience in a call center or customer service role is a plus

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Technical Agent Randburg

 Afrizan People Intelligence Ltd

Randburg

support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively

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It Support Engineer Midrand

 Nexio South Africa

Midrand

customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target

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Sales And Market Development Manager

Johannesburg

 R50 000 – R65 000 per month

processes for a world-class sales force, by optimising call schedules and the CRM system.