We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows
delivery standards.
Call reporting reporting
Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ users. - Keep users posted on the progress of their calls. - Ensure that there are no comebacks on work done remote/satellite customer call-outs (hardware, software and network calls). - Provide telephone infrastructure
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
TRANSPORT
* MUST be available for Call outs/Breakdowns
* Clean Criminal
if you are: - A people's person - Willing to cold call and learn phone persuasion skills - Able to speak
OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
to workplace concerns and violations via inbound calls that enable our client's customers around the world criminal record Minimum 2 years work experience in a Call Centre Customer Care, claims or insurance sales
administrative duties Manage inbound and outbound calls promptly Management of queries and day-to-day functions typing skills Able to manage inbound and outbound calls promptly Always demonstrate an elevated level of