1st Line IT Support Engineer (JB4356) Cape Town, Western Cape Hybrid or Remote R18 - 24 000 per month and maintenance. As a 1st Line Engineer, you will be providing technical support across a wide range of
Requirements:
Requirements:
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Telephone Support Replace faulty devices. Provide 1st line support of telephone infrastructure. Asset Management requests. Attend to 1st line AV problems and escalate matters to Lead: Business Support. Reporting Provide
you will be responsible for providing basic 1st line support and assisting in the absence of the First-line
network and telephone
infrastructure (1st line support).
- Proactively monitor network and telephone
- Provide telephone infrastructure (1st line support).
- Offer customer training.
- Provide
for network and telephone infrastructure (1st line support). - Proactively monitor network and telephone calls). - Provide telephone infrastructure (1st line support). - Offer customer training. - Provide customers
/>- Replace faulty devices.
- Provide 1st line support of telephone infrastructure.
Asset Management
- Attend to 1st line AV problems and escalate matters to Lead: Business Support.
Reporting
Support - Replace faulty devices. - Provide 1st line support of telephone infrastructure. Asset Management requests. - Attend to 1st line AV problems and escalate matters to Lead: Business Support. Reporting - Provide