responsible for providing comprehensive 1st and 2nd line technical support to our clients staff in our clients advantageous. Main Functions: Provide 1st and 2nd Line Support for all user IT issues, both face-to-face responsible for providing comprehensive 1st and 2nd line technical support to our clients staff in our clients advantageous. Main Functions: Provide 1st and 2nd Line Support for all user IT issues, both face-to-face
health Patch management of Citrix systems 1st and 2nd line support - assistance and resolve escalations Matric
environment Win10/Office 365, mobility apps, 1st line of support for basic network connectivity and printer
responsible for providing comprehensive 1st and 2nd line technical support to our clients staff in our clients
Functions:
responsible for providing comprehensive 1st and 2nd line technical support to our staff in our Cape Town office
Responsibilities:
User Support:Provide 1st and 2nd line support for all user IT issues, both face-to-face
1st line IT and technical support Troubleshoot and analyse IT hardware and software issues Log and track
Business Analysis Documentation Provide 1st and 2nd line system support If you meet the above criteria, please
required to have their own laptop 1st and 2nd Line Mobile Communication Support: Create and deploy images for escalate when necessary. 1st and 2nd Line Maintenance and Application Software Support: Resolve end-user problems
requests on behalf of clients Works with 1st and 2nd line support to ensure timely response and resolution
Reference: JHB000967-DS-3 Role: Jnr Support Engineer (ISP - 1st Line) Location: Illovo, Johannesburg A successful and growing ISP is looking for a dynamic and articulate Junior Network Support Engineer to join their awesome team. It is a busy and exciting working environment and they offer lots of g