Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock feedback to customers (internal and external) on loading dates. Request quotations from 3x FF service providers nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly Process customer orders for delivery at destination and arrange delivery with 3 PL service providers
identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses promptly address customer inquiries. Provide customers with comprehensive product and service information operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
looking for customer services experienced candidates. Resolve customer issues Responding to customer reviews reviews Asking for customer feedback Answering customer queries Improving overall customer satisfaction Interpersonal Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational emails daily. Ability to share work among a customer service team. Attentiveness and patience.
GAMING/GAMBLING SECTOR We are looking for a Customer-oriented Service Sales Representative, fluent in English will report directly to the Team Leader and Customer Service Manager. Key Duties and Responsibilities: clients to forge trust, loyalty, and superior service to enhance the clients gaming experience. Work environment including night shifts. Knowledge of customer service principles and practices. Numeric, oral, and pressure. Desired Skills Customer Service Agent Customer Service Principles Customer-oriented Promoting Outbound
GAMING/GAMBLING SECTOR We are looking for a Customer-oriented Service Sales Representative, fluent in English will report directly to the Team Leader and Customer Service Manager. Key Duties and Responsibilities: clients to forge trust, loyalty, and superior service to enhance the clients gaming experience. Work environment including night shifts. Knowledge of customer service principles and practices. Numeric, oral, and pressure. Desired Skills Customer Service Agent Customer Service Principles Customer-oriented Promoting Outbound
Matric and 3 years Customer Support / Internal Sales experience is essential
Experience in a Medical
administration from point of order to final delivery to the customer
Generating quotes
Preparing pro-forma
emails within our Service Level Agreement of 24 hours
Liaising with customers telephonically and
invoices for consignment orders received by the customer and the Sales Consultant
Replace medical
and into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please pharmaceutical industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential administration from point of order to final delivery to the customer Generating quotes Preparing pro-forma invoices via emails within our Service Level Agreement of 24 hours Liaising with customers telephonically and via invoices for consignment orders received by the customer and the Sales Consultant Replace medical consignment
and into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please pharmaceutical industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential administration from point of order to final delivery to the customer Generating quotes Preparing pro-forma invoices via emails within our Service Level Agreement of 24 hours Liaising with customers telephonically and via invoices for consignment orders received by the customer and the Sales Consultant Replace medical consignment
Customer Service Agent Our company is looking for customer service agent who are willing to be franchise