lead our client's Legal Collections team in a busy call center environment. The successful candidate will and training - Monitor team performance, including call quality, adherence to collection guidelines, and members - Matric Minimum of 3 years of experience in legal collections, preferably in a call center environment environment - Proven experience in team management and leadership - Excellent knowledge of legal and regulatory R15 000 CTC to R20 000 CTC per month based on experience and qualifications
Strydompark (Randburg) is looking for Outbound Call Centre Agents to join their team You are comfortable importantly, you believe in yourself Join our team to experience exceptional training, mentoring and professional You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying provided by the company Previous experience in outbound call centre roles or sales environments will
approximate 6 people. A strong background in a call centre is a basic requirement, along with a background Team Leader / Customer Service experience in a Call Centre Experience doing quality control in a telesales telesales environment - Listening to calls and Providing coaching and guidance to members of team Scripting team members Experience in Team management/ leading a team / coaching people Experience doing customer satisfaction calls and handling customer complaints Experience in booking appointments including experience in
Representative with at least one to three years' experience in the insurance industry. In a sales environment applicable reward structure. QUALIFICATIONS AND EXPERIENCE Minimum education (essential): • National Senior Certificates Minimum applicable experience (years): • 1 - 3 years' experience Skills and knowledge (essential): MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – – 16h30 Skills and knowledge (desirable): • Experience with telesales and online sales • Insurance background
from customers, assisting with complex service calls, technician support, queries around parts.
We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with service delivery standards. Respond promptly to call centre calls in a professional manner, ensuring an excellent and effective resolution, enhancing the client experience. Technical Competencies: Finance Learning and Resolution Inbound Phone Statitics Handling Difficult Calls Call Reporting Further Education and Training Certificate minimum of 2 years experience as a call centre agency in an inbound or outbound call centre environment FAIS
for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission management 5 years' work experience in a client service environment Must have experience within the medical medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
management
Call Centre Campaign Manager Randburg (outsourced business process with a focus on credit management)
Required management)
Required Skills and experience:
Legal Collections experience beneficial.
and eCommerce experience Banking regulations and industry experience 2 - 3 years' experience in Fraud Risk Risk Experience dealing with customer / merchant complaints Experience managing teams and shifts Relevant