Call Center Learnership Or Apprentice Jobs For 2013 Jobs in South Africa - Page 2
Customer service / support
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Call Centre Supervisor Nigel
Reinhardt Transport Group Ltd
Nigel
the position of "CALL CENTRE SUPERVISOR" Answer / make vehicle related phone calls. Respond efficiently efficiently / accurately to received calls Listens actively, confirm, clarify information to ensure procedural received calls Use software / databases, relevant tools to ensure swift resolution of received calls. Adhere maintain Call Centre objectives, performance standards and policies. Oversee duties of Call Centre Employees Employees. Coach, train, motivate Call Centre Employees. Accurate time and attendance reports Housekeeping
share this job on whatsappCall Centre Operations Manager
Pg GroupBedfordview
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st
Outbound Call Centre Agent NEW
Johannesburg
Monthly
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
essential that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
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OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
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Call Centre Coordinator - Customer Service
Johannesburg
R18 000 - R25 000 (dep on exp) from customers, assisting with complex service calls, technician support, queries around parts.
- Call centre or customer service experience -2 years advantageous)
- Working in a service department or call centre would be advantageous
Call Centre Operations Manager Bedfordview
Pg GroupBedfordview
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st
Call Centre Agent Port Elizabeth
Enablesa T/a Enablesa Pty LtdPort Elizabeth
an experienced Call Centre Agent to join the Port Elizabeth team, · Advanced level call and enquiry handling handling, · Receive incoming telephone calls from customers and/or delivers scripted or non-scripted messages performance indicators · Grade 12 · Minimum 1 – 2 years call centre experience, · Working knowledge of medical
Inbound Customer Consultant 45 Commissioner Street, Life Center Building, Johannesburg
Els Customer Experience LtdSouth Africa
ELS is an outsourced contact centre that specialises in the fields of customer experience, sales and administration in the B2C and B2B markets. The company is based in Johannesburg and for more than 12 years has assisted several leading blue chip companies to optimise service, support and sales. Col
Rtg Technical Call Centre Supervisor To Be Discussed During Interview
Reinhardt Transport Group LtdNigel
the position of "CALL CENTRE SUPERVISOR" Answer / make vehicle related phone calls. Respond efficiently efficiently / accurately to received calls Listens actively, confirm, clarify information to ensure procedural received calls Use software / databases, relevant tools to ensure swift resolution of received calls. Adhere maintain Call Centre objectives, performance standards and policies. Oversee duties of Call Centre Employees Employees. Coach, train, motivate Call Centre Employees. Accurate time and attendance reports Housekeeping
Call Centre Agent R10k - R15k Durban Springfield R10k - R15k
Saflin Consulting LtdeThekwini
R10k - R15k Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Inbound Supervisor - Ho
Keith Ho BetxchangeSouth Africa
and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to comprehensive call logs and reports. Keep records of all conversations in the call center database. Database Measurement: Measure performance using key metrics such as call abandonment and waiting times. Ensure adherence Qualifications and Skills: Proven experience in a call center or customer service role. Preferable Strong knowledge team to achieve targets. Proficient in using call center software and related technologies. Problem-solving
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