Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, glass in homes and buildings. A 24-hour contact centre is available to serve customers and process insurance the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
The incumbent will manage and support the Call Centre Agents in achieving required input and output standards client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key Responsibilities: non-performers within Acceptable time frames. • Manage agents who do not meet required performance standards Environment • Knowledge of the function, process in a Call Centre Environment • Systems. • Track record of Coaching
lead our client's Legal Collections team in a busy call center environment. The successful candidate will and training - Monitor team performance, including call quality, adherence to collection guidelines, and experience in legal collections, preferably in a call center environment - Proven experience in team management
looking for call centre agents in the debt collection space. 2 yeasr experience with call centres or sales
As a Contact Department Agent, you will be the first point of contact for our customers, providing support Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will be responsible responsible for handling inbound and outbound calls relating to legal collections, ensuring a positive customer growing company. - Handle inbound and outbound calls from customers regarding their outstanding debts regulations - Matric - Previous experience in a call center environment, preferably in legal collections
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver oral customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
ACCOUNTANT with BCOM ACCOUNTING
* MUST have Minimum 3 Year's working experience as an
ACCOUNTANT
* Computer Literate - Proficient MS Office - Excel
* SAGE Accounting experience
* Reliable Own Transport
* MU
Reference: JHB001381-JC-1 ACCOUNTANT with BCOM ACCOUNTING - Tshwane (Pretoria) ACCOUNTANT with BCOM ACCOUNTING MUST have Minimum 3 Year's working experience as an ACCOUNTANT Computer Literate - Proficient MS Office - Excel SAGE Accounting experience Reliable Own Transport MUST be Fluent in AFRI