ðð Join Our Dynamic Client Contact Centre Team! ðð
Are you ready to embark on
Position Available: Inbound Client Contact Centre and Correspondence Administrator
Job
our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service
complaints Process applications Meet productivity and quality standards in order to achieve set KPIs and financial Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
complaints Process applications Meet productivity and quality standards in order to achieve set KPIs and financial Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high touchpoint.
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records client when necessary. To achieve a minimum QA (quality standard) of 90%. Interacting with medical aids
WB003499-AG-1 Seeking a Fitment Centre Manager to ensure Fitment Centre success by driving sales, managing
JHB000099-CP-1 Client Contact Centre Service Administrator Join Our Dynamic Client Contact Centre Team Are you ready you Position Available: Inbound Client Contact Centre and Correspondence Administrator Job Highlights: our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service Resolve queries efficiently, aiming for a first-call resolution experience that leaves our customers inbound telephone queue and tackle a minimum of 30 calls per day like a champion. Handle approximately 15
Our client is seeking an experienced Gap Claims Assessor. Requirements: Applicants must have a thorough training will be done within our Client Contact Centre for all successful candidates. The successful candidate successful candidate may have applied for the Claims Assessor position, they will still have their probation probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing department progress and skills gained within the Client Contact Centre. R16 000 - R19 000 - Monthly
SHOPFLOOR QUALITY INSPECTOR (Global Manufacturing) Atlantis, Cape Town
Competitive RESPONSIBILITIES:
in the Western Cape has a position for a Group Quality Assistance and Infection Prevention & Control Assist and support management to ensure that the quality management walkabout programmes include non-compliance problem-solving skills Commitment to initiate and implement Quality Assurance improvement programmes in all the relevant in Hospital Commissioning Working knowledge of Quality Improvement Processes utilising PDSA cycles Working reporting of communicable diseases Leadership qualities and mentoring skills Excellent MS Office computer