division of IDM has an opportunity for a Client Services Team Leader. As part of our exciting growth, we we are currently seeking a Client Service and Retention Team Leader. The successful candidate will manage manage a team of Client Service and Retention Consultants, will be part of the Leadership team, and will will report directly to the Client Service Manager. The candidate must be highly efficient, energetic improved Client query response times and Maintaining Service Level Agreements Ensuring acceptable talk time
solving queries etc. in order to deliver exceptional service within clients' SLA. The ideal candidate would preparation for the division/depot. Client Service: Service Culture – Deliver within SLA; Partnership
an unwavering focus on delivering exceptional service, our client stands as a beacon of support for individuals general regulatory compliance within the financial services sector (home loans and other short-term unsecured
operational leadership in the provision of Air Traffic Services at George Airport and implementation of regional the Air Traffic Service Unit to ensure achievement of Air Traffic Management Service Delivery, and overall business strategy. Provide operational Air Traffic Service Unit input and insights into the operations and Traffic Service Unit business plan, aviation safety strategy including governance and service management management capabilities, along with the service catalogue and service level agreements. Drive delivery of the
Customer Service Resolve all client queries /complaints initiated by the client and ensure that the relevant clients on email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations confirmations before they are emailed to clients, correct as required and sign. Action account / demurrage other client problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed least 2 to 3 years experience in shipping Customer Services Orientation Excellent Communication and Interpersonal
Our client is a leading international Internet Service Provider that offers amazing career opportunities
Role: We are seeking a driven and experienced Service Desk Team Leader to lead and inspire our team in smooth operation of the service desk, ensuring we meet all agreed-upon service level agreements (SLAs) (SLAs) and deliver a consistently high-quality service Team Leadership and Development: Provide strong leadership leadership and direction to the service desk team, fostering a positive, collaborative, and high-performing needs. Address performance issues and implement corrective action plans when necessary. Identifying issues
leading Cape Town-based e-commerce and financial services business Our client is on the lookout for a highly Legal Assistant to support the Head of Group Legal Services. In this role, you'll play a pivotal part in coordinating various legal services across our client's rapidly expanding organization. Legal Service Coordination: Coordination: Coordinate and provide all group legal services, including company secretarial, HR, risk and compliance different management levels to identify legal service needs. Contract Drafting and Revision: Draft and
company based in Sandton is looking for a MEMBER SERVICES LIAISON/KEY ACCOUNT MANAGER to grow their membership
compare Estate Agent performance seeks a Client Services Agent to focus on their B2C clientele. The Client responsible for delivering exceptional customer service to clients seeking to compare Estate Agents for candidates with 1-5 years prior experience in customer service, ideally within the UK market. Key Responsibilities: internal teams to address customer feedback, improve service offerings, and enhance the overall customer experience disciplines. 2. Previous experience in customer service roles, ideally within the UK market. 3. Excellent