Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st 24-hour contact centre is available to serve customers and process insurance claims. PG Glass fit only consistently deliver outstanding service to our customers. Continuously evaluate and improve Contact Centre administrative procedures support exceptional customer service. Critical Requirements : Qualifications
experience. Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and and appropriate solutions Resolve all customer queries efficiently, and within agreed timelines. Maintenance through careful and timeous planning, reporting and updating of all related information The post Call Centre
environment
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution
Represent the customer to the rest of the business - Customer Advocate
Demonstrate and written
Applying customer service/care principles to all calls
Working with People
previous call center experience (Preferred)
Excellent listening skills
Customer Centricity
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
joining a leisure vehicle rental company as a Customer Service Agent. We are looking for a professional
professional and dedicated individual with excellent customer service, organizational, sales and communication
essential that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
motivated and customer-focused individuals to join our client's Legal Collections Call Centre team. As Collections Call Centre Agent, you will be responsible for handling inbound and outbound calls relating relating to legal collections, ensuring a positive customer experience while successfully collecting outstanding growing company. - Handle inbound and outbound calls from customers regarding their outstanding debts - Provide and legal and regulatory requirements - Update customer information and legal documentation accurately
in Strydompark (Randburg) is looking for Outbound Call Centre Agents to join their team You are comfortable You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying provided by the company Previous experience in outbound call centre roles or sales environments will be a bonus
successful candidate will conduct outbound sales calls, present products and services effectively, and Candidate must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous).
looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose exceptional services support to the company's customers and sales team. MAIN DUTIES & RESPONSIBILITIES: individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through operational decision making Monitoring quality of calls to ensure the desired service levels are maintained
Identify and research potential clients Cold calling potential clients for new business Develop and maintain to sales pipeline Conduct ongoing market research Call centre experience required