provide internal administrative support, resolve customer queries timeously and render efficient after sales sales service Key Tasks: Query resolution Customer support Customer PODs Render after-sales service Provide
is seeking a Customer Service Administrator in Port Elizabeth. Purpose: Coordinate customer activities cost effective manner focusing on customer satisfaction. Duties: Customer Service Coordination Direct liaison sales force, customers, and company supply chain to fill all internal and external customer orders applicable distribution of all customer orders placed & following up on any back orders. Generate customer quotes, sales orders, tax invoices, and credit notes. Handling of customer queries and complaints, should they arise with
business. They current have an Urgent vacancy for a Customer Administrator position in their P.E branch. The The Purpose of the position is to Coordinate customer activities within the applicable portfolio in an effective manner focusing on customer satisfaction. Must Have Experience: Customer Service Stock Management knowledge of ERP System - Syspro Competencies Customer Service Orientated Accuracy / Attention to detail office items for your area. Regularly report on customer, stock and delivery matters to ensure robust operations
revenue generation while maintaining a high level of customer satisfaction. KEY PERFORMANCE AREAS Support Ignite regarding activity management including liaising with customer service and other department heads. 3-5 years fitness industry Formal or informal training in a call center environment Fluent in both written and verbal Proven track record of maintaining high levels of call forecasting in a fast-paced industry Ability to leadership team and those business teams impacting customer demand to create daily, weekly, monthly, and quarterly
touches, freeing people from limitations. We will be calling all government workers and offering them products products, we have an exsiting data so no cold calling. Making calls Handling objections Taking down information working with government workers. Previous 1 year call center experience. Matric Certificate Basic And Communication
within travel / insurance / medical assistance / call center highly advantageous FSB registered – highly beneficial
within travel / insurance / medical assistance / call center highly advantageous FSB registered – highly beneficial
Department where customer relationships are built and maintained. Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers to customer. Loading of calls and monitoring Workwide Allocating breakdown calls to technicians. Constant customer communication and feedback Invoicing of breakdown calls. Keep customer complaints register up to date for ISO. Send out customer surveys. Assists Assists with additional admin work (quotes & customer invoicing when needed) Work in progress Controlling
Department where customer relationships are built and maintained. Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers to customer. Loading of calls and monitoring Workwide Allocating breakdown calls to technicians. Constant customer communication and feedback Invoicing of breakdown calls. Keep customer complaints register up to date for ISO. Send out customer surveys. Assists Assists with additional admin work (quotes & customer invoicing when needed) Work in progress Controlling
providing customer and supplier care via e-mail, social-media, inbound phone calls and outbound calls. Assisting distribution of marketing posters Conduct cold calls to market the external funding opportunities Liaison and nontechnical queries/issues Responding to customers questions and requests for assistance via email Assisting with development of resources to enhance customer experience (scriptwriting, recording “how to videos”