Job Title : Fitment Centre Manager Division : PG Glass Area : Boksburg Closing Date : 31st May 2024 PG services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, and buildings. A 24-hour contact centre is available to serve customers and process insurance claims. PG SmartGlass® products. Join Our Team as a Fitment Centre Manager: Are you ready to take the helm of a dynamic in our Fitment Centre? We're seeking a proactive and results-oriented Fitment Centre Manager to lead
are seeking a highly motivated and customer-oriented Frontline Customer and Sales Support to join our team team. The role of a Frontline Customer and Sales Support position is to provide efficient and effective providing exceptional customer service and sales support to our clients. The Frontline Customer and Sales Support Support will report to the Customer Business Development Manager.
Ethos and Values:
customer inquiries via phone, email, and live chat.
Effective management and oversight of customer service operations, including oversight of: Daily vehicle and tracking systems (Auto Manage) Ensure that customers' service files are up-to-date and readily available
manufacturing, cosmetic, pharmaceutical or personal care industries. You possess an extensive technical understanding processes and packaging components. Your strong customer/supplier relations skills are complemented by manufacturing, cosmetic, pharmaceutical or personal care industries Extensive technical understanding of printing processes and packaging components Good customer/supplier relations Excellent written and verbal
responsible for internal and external customer services and adherence to customer specific requirements related ISO 14001: 2015, ISO 45001:2018 and Responsible Care system relevant to this position are adhered to achievement of high quality service in line with customer needs and organisational objectives. • To manage matters, in house and in the field, including customer plant manuals. • Organising general Technical and maintained. • To be a reliable source to the customer and Sales as regards product knowledge and service
responsible for internal and external customer services and adherence to customer specific requirements related ISO 14001: 2015, ISO 45001:2018 and Responsible Care system relevant to this position are adhered to achievement of high quality service in line with customer needs and organisational objectives.
To matters, in house and in the field, including customer plant manuals.
Organising general Technical maintained.
To be a reliable source to the customer and Sales as regards product knowledge and service
promptly and in a professional manner, with due care, skill and diligence. Ensure that load testing is maintain excellent customer relationships Work closely with the Sales Team and Customers giving prompt feedback
promptly and in a professional manner, with due care, skill and diligence. Ensure that load testing is maintain excellent customer relationships Work closely with the Sales Team and Customers giving prompt feedback
looking for a junior service advisor. Customer Service: Greet customers, understand their needs, and schedule repairs. Documentation: Maintain detailed records of customer interactions and service history. Team Collaboration: workflow and ensure customer satisfaction. High school diploma or equivalent. Previous customer service experience
seamless customer experience and achieving sales targets. DUTIES & RESPONSIBILTIES: Customer Support: incoming inquiries from potential and existing customers regarding Engineering and Mining products, pricing Prepare and send detailed and timely quotations to customers based on their requirements and specifications and shipping details to customers. Technical Assistance: Assist customers with technical inquiries related Build and maintain strong relationships with customers, understanding their needs and providing solutions