Are you passionate about fashion and staying ahead of global trends? Our client is looking for an experienced individual to join their dynamic team as a Fabric and Fashion Specialist!
Qualifications & Experience:
to identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide incoming calls and promptly address customer inquiries. Provide customers with comprehensive product and service operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
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Customer Success Consultant (POS24087)
Somerset West
R18 000 to R 23
Youre passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
appropriate
Handle and resolve customer requests and complaints.
Minimize customer churn by pro-active client client consultations
Improve customer experience through product support in product design and
Customer, Client Support, Sales to National Key Account, Re-Sellers, and Distributions Answering telephones telephones – queries and orders Telephonic customer support Counter sales/ service – sales and queries Finance: notes Quotation to clients Telesales – Existing customer bi-weekly follow-up and new clients, identifying clients Support sales reps – quotations, pricing, customer credit information Assist sales reps with test certificates Assist sales reps with quotations to customers General admin function Cash Sales and daily breakdown
DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound Invoicing of via email Processing customer orders and back orders daily Increasing customer spend by discussing specials Informing customers if they have ordered out of stock items by offering alternatives Keeping customers updated
related field. Proven experience in MSP roles like Customer Success Manager or Technical Account Manager. offer, do visit our website - www.parvana.co.uk Customer Success Manager, Technical Account Manager, IT
Managed IT services company seeks a Dynamics Sales/Customer Service CRM Technician Technical Proficiency: essential. Proficiency in configuring and customizing the Customer Service and Sales modules is needed. Sales streamline sales and service operations. Knowledge of Customer Service Workspace is a huge PLUS Problem-Solving escalations and ensuring timely resolution of customer issues. Communication and Collaboration: Effective
training Night shift allowance when applicable Customized incentive program Free medical aid for the main tools they need to look after their clients' customers as if they were their own. Every employee brings
currently seeking a highly motivated and experienced Customer Relationship Manager to join their client's team team in the Retail Industry. As a Customer Relationship Manager, you will be responsible for building maintaining strong relationships with retail customers, ensuring their satisfaction with products and assigned customers, handling inquiries, resolving issues, and delivering exceptional customer service with internal teams to coordinate customer projects, monitor customer satisfaction levels, and develop