Overseeing and managing team members effectively. Customer Service: Handling customer complaints and queries Develop and implement customer service policies and procedures Monitor customer service representatives' performance Analyse customer service trends and recommend improvements Train and onboard new customer service representatives representatives Monitor customer service representatives' adherence to company policies and procedures Ensure Ensure customer service representatives maintain a high level of customer service Prepare and analyse customer
similar / previous role of Client liaison / Customer Service Agent Proficient on Winfreight / Winfocus routes and delivery, specifically in respect of customer service & excellence & complete customer satisfaction satisfaction Excellent customer service & satisfaction deliverable telephonically & electronically respect of Customer satisfaction and excellent customer service . Customer satisfaction is a priority as this this is how business remains successful. The Customer Service Officer must respond immediately to customer
similar / previous role of Client liaison / Customer Service Agent Proficient on Winfreight / Winfocus routes and delivery, specifically in respect of customer service & excellence & complete customer satisfaction satisfaction Excellent customer service & satisfaction deliverable telephonically & electronically respect of Customer satisfaction and excellent customer service . Customer satisfaction is a priority as this this is how business remains successful. The Customer Service Officer must respond immediately to customer
administration skills to offer exceptional customer service while maintaining the smooth operation of with guests, providing a high standard of customer service, answering questions. Concierges are crucial excellent service throughout their stay. These customer service experts follow established service protocols
service advisor. Customer Service: Greet customers, understand their needs, and schedule service appointments Documentation: Maintain detailed records of customer interactions and service history. Team Collaboration: Work High school diploma or equivalent. Previous customer service experience, preferably in automotive. Strong
Desk Agent Assistance required on Temp basis Customer Service experience R40.00 per hour Area - Vincent Desk Agent Assistance required on Temp basis Customer Service experience R40.00 per hour Area - Vincent Desk Agent Assistance required on Temp basis Customer Service experience R40.00 per hour Area - Vincent
Requirements: • Minimum of Matric • Excellent customer service and liaison skills • Proven track record as Requirements: • Minimum of Matric • Excellent customer service and liaison skills • Proven track record as
Requirements: • Minimum of Matric • Excellent customer service and liaison skills • Proven track record as Requirements: • Minimum of Matric • Excellent customer service and liaison skills • Proven track record as
Contact Centre Agent to deliver excellent customer service to all stakeholders. Essential Requirements Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able to work flexible all stakeholders in order to offer superior customer service. Manage all customer queries professionally
Contact Centre Agent to deliver excellent customer service to all stakeholders. Essential Requirements Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able to work flexible all stakeholders in order to offer superior customer service. Manage all customer queries professionally