in the market where business can be developed. Customer Relationship Development Prospecting Develop and relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organisation and to enable effective two-way flow flow of information and resolution of issues. Customer Needs Clarification Set clear objectives for each influencers within the customer organisation and gain agreement to a statement of customer requirements. Sell
in the market where business can be developed. Customer Relationship Development Prospecting Develop and relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organisation and to enable effective two-way flow flow of information and resolution of issues. Customer Needs Clarification Set clear objectives for each influencers within the customer organisation and gain agreement to a statement of customer requirements. Sell
providing excellent customer service by focusing on the needs of individual customers directly or through of the team, promoting long-term customer relationships and customer loyalty. Essential Requirements: and cancellations directly from customers and prospective customers via email and telephone. Maintaining regular contact with customers. Proactively identifying and targeting prospective customers through outbound all times during communications with customers. Resolving customer issues quickly and efficiently. Liaise
providing excellent customer service by focusing on the needs of individual customers directly or through of the team, promoting long-term customer relationships and customer loyalty. Essential Requirements: and cancellations directly from customers and prospective customers via email and telephone. Maintaining regular contact with customers. Proactively identifying and targeting prospective customers through outbound all times during communications with customers. Resolving customer issues quickly and efficiently. Liaise
providing excellent customer service by focusing on the needs of individual customers directly or through
of the team, promoting long-term customer relationships and customer loyalty.
Essential
and cancellations directly from customers and prospective customers via email and telephone.
Maintaining
contact with customers.
Proactively identifying and targeting prospective customers through outbound
times during communications with customers.
Resolving customer issues quickly and efficiently.
offices in Durban. • Required to document all customer interactions and enter the information into the up-to-date. • Administer all customer orders, provide appropriate consultation to customer for various products order accordingly. • Cold calling customers for sales. • Manage all customer issues and resolve all complaints complaints effectively. • Manage all customer inquiries through phone calls and emails and ensure appropriate colleagues to provide exceptional customer care services. • Analyze customer requirement for product and services
offices in Durban. • Required to document all customer interactions and enter the information into the up-to-date. • Administer all customer orders, provide appropriate consultation to customer for various products order accordingly. • Cold calling customers for sales. • Manage all customer issues and resolve all complaints complaints effectively. • Manage all customer inquiries through phone calls and emails and ensure appropriate colleagues to provide exceptional customer care services. • Analyze customer requirement for product and services
orders Responsible for product knowledge to answer customer queries and questions ( product training will all queries from customers Greet customers and create rapport Responsible for customer follow-up Use excellent communication and best practices in customer service when interacting with customers Assisting external sales reps quotes Administrative duties Must have excellent customer service skills Excellent oral communication skills
orders Responsible for product knowledge to answer customer queries and questions ( product training will all queries from customers Greet customers and create rapport Responsible for customer follow-up Use excellent communication and best practices in customer service when interacting with customers Assisting external sales reps quotes Administrative duties Must have excellent customer service skills Excellent oral communication skills
Business Development
Customer Relationship Development / Prospecting
Customer Needs Clarification
Sell Customer Propositions
Sales Opportunities Creation
Customer Relationship Management
Management / Account Management
Customer Relationship Management (CRM) Data
Operational Compliance