the position of "CALL CENTRE SUPERVISOR" Answer / make vehicle related phone calls. Respond efficiently efficiently / accurately to received calls Listens actively, confirm, clarify information to ensure procedural received calls Use software / databases, relevant tools to ensure swift resolution of received calls. Adhere vehicle services Daily / weekly reports Escalate breakdowns with high priority Uphold / maintain Call Centre policies. Oversee duties of Call Centre Employees. Coach, train, motivate Call Centre Employees. Accurate time
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sales are made. Treating the customer fairly. Understanding the call centre metrics and consistently achieving achieving minimum metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver impact on and persuade customers to buy. Listens and understands the customer's emotions and needs. Delivers
Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. A wonderful related field. 5 Years' management experience in a Call Centre environment. Computer Literacy (MS Office Suite) platforms & complaints handling. Knowledge of Call Centre Management systems. Very good writing skills relationship with each individual who is part of the call centre structure. Document performance agreements for expectation. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct monthly performance
communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison Administration R 4500 comm and incentives. The post Call Centre Agents appeared first on freerecruit.co.za .
MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – telesales and online sales • Insurance background • Customer relations background • Strong administration skills Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting standards checklist skills. • Possess exemplary customer service skills • Data capturing REMUNERATION Basic
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everythin
Agents wanted for sales team in Westville, Durban. Call center with a Difference - Shifting Lives is at values and focus on shifting the lives of their Customers, Communities, and their people. Our people are opportunity in every call to not only shift their lives but the lives of our customers. If you are looking possible. Duties and Responsibilities: Increase customer base by selling/marketing financial products telephonically strong customer relationships to ensure repeat business. Provide efficient, outstanding customer service