Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace and buildings. A 24-hour contact centre is available to serve customers and process insurance claims. PG the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
experience. The incumbent will manage and support the Call Centre Agents in achieving required input and output and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key Environment • Knowledge of the function, process in a Call Centre Environment • Systems. • Track record of Coaching
HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one client loyalty through effective and efficient service to our clients – providing our valuable clients clients with consistent, world class and legendary service of the highest quality, during every interaction instructions via various servicing channels within a fast paced, pressurised servicing environment. In addition
background in a call centre is a basic requirement, along with a background in Customer Service, Financial 2 to 3 years Team Leader / Customer Service experience in a Call Centre Experience doing quality control control in a telesales environment - Listening to calls and providing coaching and guidance to members of coaching people Experience doing customer satisfaction calls and handling customer complaints Experience in booking thing 2 to 3 years Team Leader / Customer Service experience in a Call Centre Experience doing quality control
Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer service Grade Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must be computer
We are recruiting a Hospitality Call Centre Agent for an organisation based in the northern suburbs of relevant departments Troubleshoot Track and report on calls handled Other day to day administrative duties as
Our client based in Observatory is seeking a Call Centre Agent to join their team. The ideal candidate driven and has a positive attitude and great customer service. A recent professional profile photo is to environment 6 months experience in outbound call centre (Advantageous) Target Driven Positive attitude resolve and process high volume customer enquiries delivering customer value at first point of contact and understand customer needs in order to provide a consistently high quality service Effectively promote
lead our client's Legal Collections team in a busy call center environment. The successful candidate will and training - Monitor team performance, including call quality, adherence to collection guidelines, and operates within compliance - Handle escalated customer inquiries or complaints in a professional and Collaborate with other departments to resolve customer issues and improve processes - Identify training experience in legal collections, preferably in a call center environment - Proven experience in team management
Strydompark (Randburg) is looking for Outbound Call Centre Agents to join their team You are comfortable You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying the company Previous experience in outbound call centre roles or sales environments will be a bonus but
background in a call centre is a basic requirement, along with a background in Customer Service, Financial Requirements: 2 to 3 years Team Leader / Customer Service experience in a Call Centre Experience doing quality control control in a telesales environment - Listening to calls and Providing coaching and guidance to members of coaching people Experience doing customer satisfaction calls and handling customer complaints Experience in booking plus not a prerequisite Experience in financial services would be a plus not a prerequisite Excellent ability